Shipping policy
Shipping Information
Thank You for Shopping with Day Off Supply Co.
Every order helps support a small business built around a simple idea:
Days Off Matter.
Most of our products are made to order, which means your item is created specifically for you after you place your order. This helps reduce waste and allows us to offer a growing collection of unique designs.
Order Processing
Orders are typically processed within 2–5 business days before shipping.
During holidays, promotions, or periods of high order volume, processing may take a little longer.
Shipping Times
Once your order has shipped, typical delivery times are:
- United States: 3–7 business days
- International orders (if available): Delivery times vary by destination.
Please note that shipping times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with tracking information.
Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear after your package has been shipped.
Multiple Items
Some orders may arrive in multiple shipments.
Because we work with different production partners and fulfillment locations, items in the same order may ship separately and arrive on different days.
Shipping Address Changes
Please double-check your shipping address before completing your order.
If you need to make a change, contact us as soon as possible through our Contact page.
While we'll do our best to help, we cannot guarantee address changes once production has started or an order has shipped.
Lost, Delayed, or Damaged Packages
If your package appears to be lost, arrives damaged, or you experience another shipping issue, please contact us as soon as possible.
We'll work with you and, when appropriate, the shipping carrier to help resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Orders returned because of an incorrect or incomplete address may require additional shipping charges before they can be resent.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.
These fees are not included in the purchase price or shipping cost unless otherwise stated.
Questions?
If you have any questions about your order or shipping, we're happy to help.
Please visit our Contact page and we'll get back to you as soon as we're able.
Thank you for supporting Day Off Supply Co.
Days Off Matter.